Upgrading to AccountRight Basics

Thanks for upgrading to AccountRight Basics. You’re just a few steps away from enjoying the simplicity, power and convenience of the next generation of MYOB AccountRight.

To help get you started, we’ve explained about upgrading in the following short video.

Haven't bought your upgrade yet?

Find out more about
AccountRight Basics

Buy an upgrade


 

 

More information

About upgrading

Upgrading is a two‐part process that involves first installing AccountRight Basics 2011, then upgrading your company file to use with it. When you upgrade your company file, the records and transactions within your file are copied into a format that will work with AccountRight Basics.

How long does it take to upgrade?

We recommend you set aside time outside of your normal business hours to complete the upgrade tasks. Depending on how you currently use your software and on how fast your computer’s performance is, allow an hour or more to complete all the upgrade tasks.

What should I do first?

  • Check that your computer can run AccountRight Basics 2011 in the Getting Started Guide (PDF 350KB) .
  • Back up your company file data in your current software version.
  • Know your software serial number (check your purchase confirmation email from us).
  • Download the Release Notes (PDF 422KB) .

Click the Help & Support tab above if you need more help.

Important: Update your software regularly

To ensure your AccountRight software always runs as it should, you need to keep it updated with the latest changes. To make this easy, updates are distributed regularly via Software Manager (which is installed with AccountRight). Software Manager can be set to check for updates each time you open your company file. For more information about Software Manager, click the Help & Support tab above.
Get a quick overview of the new features in AccountRight Basics, and view demos of how to use some of these features.

Download your user guide

Here's where you can go to get help or support with AccountRight Basics.

Support Notes

Top 5 AccountRight Basics support notes are:

  1. Installing and upgrading to AccountRight Basics 2011
  2. Backup and restore company files in AccountRight 2011
  3. Importing and exporting data in AccountRight 2011
  4. Customising forms in AccountRight 2011
  5. Working with reports in AccountRight 2011

MYOB Community Forum

At the MYOB Community Forum, you can get support and answers from MYOB experts and users.

View AccountRight Basics forum >

MYOB Technical Support

MYOB businesSUPPORT members are entitled to telephone, email and live chat support from MYOB's Technical Support team.

Launch Live Chat >

Send a question via email >

Telephone support: Call 0508 32 82 83

Support hours are 9.00am - 5.00pm. If you have an MYOB businesSUPPORT membership, the call is free. Clients without a MYOB businesSUPPORT membership may be charged $50 plus GST per call.

Copyright © 2012 MYOB Technology Pty Ltd. All rights reserved.