AccountRight 2011 Updates
This page is designed to provide clients who are using AccountRight 2011 with the latest information on the release and details of resources available to help you install and use it effectively.
About AccountRight 2011
The new MYOB AccountRight 2011 release sees a number of improvements based on direct feedback from our clients.
We’ve included the things you’ve asked for like improved reports and forms, integrated search, the ability to customise invoices, statements and receipts, and simplified access to previous years’ data.
To implement these changes we’ve rebuilt AccountRight 2011 on a more modern and robust technology framework which will also give you online capability in future.
Since the release of AccountRight 2011 we’ve received valuable feedback from our clients and Partners and we thank you for it. We are committed to working with our clients to ensure that AccountRight 2011 makes business life easier.
Help with installing and using AccountRight 2011
The following resources are available to help you with AccountRight 2011. We recommend that everyone reads and reviews this information.
- Support Notes – these provide assistance on upgrades, new features and troubleshooting. The Support Notes are searchable and continuously updated with the latest information, so if you have a question or issue it‘s usually best to try searching the Support Notes first.
- Upgrading instructions - these take you through how to install the new software
- Videos – these demonstrate new features in AccountRight 2011. They are a great way to understand what’s changed in the software.
- Minimum system requirements – we recommend everyone reads these before installing to ensure that your computer is appropriate.
More Support
We also have a Support team here to help. You can contact MYOB Customer Support if you have any questions, queries or feedback on 0508 32 82 83
Information updates
UPDATE – 5pm, Friday 13th April 2012
Hi everyone,
Hopefully you’ve all had a chance to look at and experience the improvements delivered in Service Pack 3 for AccountRight.
Service Pack 4 – what to expect
We’re finalising the inclusions for Service Pack 4 at the moment. The areas that are currently being focused on are:
- Faster Payment Summaries
- Show / hide inactive cards and items
- Faster Payroll Processing (for Australia)
- Ability to save column resize and reposition preferences
As we get a more definitive list of the specific enhancements and fixes that Service Pack 4 delivers, we’ll be sure to pass this information on to you.
ACCOUNTRIGHT 2011 TIPS AND TRICKS
Separating dates with full stops
Many of you are familiar with using a full stop as a date separator in AccountRight version 19. Did you know this is still possible in AccountRight 2011? You just need to make an adjustment in the Windows Regional & Language settings.
To access in Windows 7:
- Click into the Windows start button> Control Panel> Region and language
- Select “Additional Settings” and then the “Date” tab
- In the “Short Date” field replace the ‘/’ characters with ’.’
- Click apply
- Close and re-open AccountRight 2011.
You should now find all date fields are shown with a ‘.’ separator and that you can successfully use ‘.’ on the keyboard when keying in dates.
It’s important to note that this is a system-wide setting and may change the way short dates are displayed in other applications as well. A support note has been created with the above steps (including screenshots and instructions for older operating systems) and can be accessed here. There’s also a library of dedicated AccountRight 2011 Support Notes which can be accessed here.
Did you know?
When drilling down into reports, clicking an item doesn’t make the report disappear. The report simply moves to the background, and is easily reached again by pressing ALT+TAB at the same time. By the way, that ALT+TAB shortcut is one of Windows’ many, many keyboard shortcuts that help to speed up menial tasks in most Windows applications. Here are some more.
As always, we want to hear from you – please feel free to join in the conversation.
UPDATE – 5pm, Friday 30th March 2012
Hi everyone, a quick update on AccountRight for you all:
The latest Service Pack has been out for a couple of weeks now. If you haven’t yet run it, we encourage you to do so as soon as possible. It addresses a number of things that will certainly make your business life easier.
Looking ahead to our next service pack (exact date tba), a couple of improvements to look forward to include:
- Faster processing of recurring transactions
- Faster payroll processing
- Faster payment summaries.
Those first two changes are in response to your feedback. The third – payment summaries – is something we’ve been working on as a result of our internal testing. We were unhappy with the speed of the original process so have enhanced its performance for the next service pack.
HANDY HINTS
In the latest version of AccountRight, there are tweaks and shortcuts that you might not be aware of. Here are a couple we’ve passed on to users recently that have made all the difference to their work processes.
Speeding up your bank reconciliation:
- Open the Bank Reconciliation Screen and select your statement date
- Enter a transaction using the right-click menu
- By entering transactions this way the bank reconciliation screen will refresh automatically after entering each transaction.
- Keyboard shortcut: <Ctrl><Shift><F10> then ‘t’ then ‘s’ for spend money
See our full list of support notes
We’ve received plenty of excellent feedback about the performance enhancements included in Service Pack 3. Of course we’re keen to hear about your experience, too. So please feel free to join in the conversation.
We’ll keep you updated on everything AccountRight as it comes to hand!
UPDATE: 1pm, Wednesday 14th March
New Service Pack update now ready for AccountRight 2011 users.
Note that we have been advising our partners of this over the past 24 hours to give them time to download the update and prepare for servicing their clients when they begin installing. Please be assured that all clients should receive an email about the Service Pack on Friday. Also know that we’re extending our MYOB Client Support hours beyond Monday to Friday, to 9am – 5pm Saturday 17 and Sunday 18 March, so our team can help you with any technical queries you might have.
As part of our commitment to the continuous delivery of product enhancements, the new Service Pack offers speed and performance improvements, improved usability in installation, purchase and inventory windows and updated customised forms with the ability to customise table borders. It also delivers the addition of a refresh button to the Reconcile Accounts window, enabling you to update this window as you work on transactions.
For more detail about Service Pack 3 improvements click here to see the release notes.
To install this Service Pack, please refer to this support note, which explains the installation process and important information you need to know before installing. We recommend installing this as soon as possible.
Delivering regular software updates
MYOB are committed to making your business life easier. It’s what we stand for. Another Service Pack is currently in the works as part of our planned schedule of regular software releases. This is one of the many benefits of the new AccountRight platform. We will post more updates here soon so stay tuned.
Help
As we mentioned earlier in this post, to make it easier to talk to us about the Service Pack update we’re extending our MYOB Client Support hours to 9am – 5pm Saturday 17 and Sunday 18 March for your convenience. Our team is ready to help you with any technical queries you might have.
UPDATE: 5:30pm, Wednesday 29th February
AccountRight 2011 Service Pack 3 message
We know there is a lot of interest around the next AccountRight 2011 update, and it’s important to all of us here at MYOB that we keep our clients and partners regularly informed.
As mentioned on both this page and within our Community Forum, we have a service pack due to be released shortly that targets specific areas of AccountRight 2011 to improve speed and performance.
We are happy to report that testing has shown significant improvement, in particular the finding transactions, transactions journal and record journal entry, the payroll assistant and the sales register. We’ve also resolved many reported issues in relation to banking, payroll, purchases, inventory, sales and reports.
Final testing is continuing over the next one to two weeks, with a focus on real world testing by clients. You can expect another update as soon as the service pack is available. As always, the accompanying release notes will contain much deeper detail.
In the meantime, we wanted to give you an idea of what’s new in this update:
- Optimised memory for improved performance
- We've targeted specific areas of AccountRight to deliver significant speed and performance improvements.
- Usability improvements
- We’ve made a raft of improvements to usability. They range from improvements in installation, purchases and inventory, to auto-population of some fields in sales and ensuring the selection of an item in a list window is retained when you open additional windows.
- Stability enhancements
- There are a number of changes in this update that make the product even more stable and reliable than previous versions.
- An update to customised forms
- We’ve made it easier to format forms with the ability to customise table borders in forms, plus table columns and column headers can now be formatted automatically based on the text size.
We’re keen to continue to improve the AccountRight experience, and we’ll be listening to your feedback over the coming months to continue to evolve the product. The new code base that AccountRight 2011 has been built on allows for updates and the ability to seamlessly deliver new ideas and suggestions to improve the way the software works - major benefits of moving this product to the new platform.
If you have any questions or queries, please touch base with our Client Support team by calling 1300 555 123 Australia or 0508 32 82 83 New Zealand today.
UPDATE: 3pm, Wednesday 25th January
Service Pack 2.1 now available
We have released Service Pack 2.1 which fixes the issue relating to customised forms which may affect a small number of clients.
To install Service Pack 2.1, please refer to this support note which explains the installation process and important information you need to know before installing. We recommend installing Service Pack 2.1 immediately.
What should I do if I have made changes to my forms?
If you have made customised changes to your forms, please update as follows:
- Install Service Pack 2.1
- Open MYOB AccountRight
- Open the affected form
- Click Save
- Close the form
Help
Our MYOB Client Support team is ready to help you with any technical queries you might have. Our Support Centre is closed on Australia Day however we are extending our hours to 9am – 5pm Saturday 28 and Sunday 29 January as well as 9am – 5pm Saturday 4 and Sunday 5 February for your convenience. Clients experiencing significant issues can email AR2011@myob.com.au
UPDATE: 12pm, Wednesday 25th January
Important Information about Service Pack 2
We have rectified the customised forms issue and are currently undergoing a series of tests. The Service Pack 2 download will remain temporarily unavailable until testing has been finalised. We will provide further information this afternoon.
Our product team are currently investigating and we will keep you across the progress. In the interim, we have made the decision to remove the Service Pack 2 download to minimise any impact on our clients.
What should I do if I have already downloaded and installed Service Pack 2?
If you have already updated AccountRight 2011 to Service Pack 2, we strongly recommend that you do not change, modify or save your forms.
If you have already made changes to your forms and are affected by the above issue, please email AR2011@myob.com.au
UPDATE: 5pm, Tuesday 24th January
Important Information about Service Pack 2
The Service Pack 2 update for AccountRight 2011 has been temporarily removed for download while we investigate a potential issue with customised forms. We have received reports that once modified or saved, customised forms are displaying incorrectly, with incorrect column widths in tables.
Our product team are currently investigating and we will keep you across the progress. In the interim, we have made the decision to remove the Service Pack 2 download to minimise any impact on our clients.
What should I do if I have already downloaded and installed Service Pack 2?
If you have already updated AccountRight 2011 to Service Pack 2, we strongly recommend that you do not change, modify or save your forms.
We will provide further information tomorrow morning.
UPDATE: 5pm, Tuesday 14th December
Service Pack 1 Now Available
The first Service Pack for AccountRight 2011 is now available. It provides updates based on client feedback and also provides additional reports. You can find all the details in the Service Pack 1 release notes.
To install Service Pack 1, please refer to this support note which explains the installation process and important information you need to know before installing. We recommend installing Service Pack 1 as soon as possible.
Future Software Updates
