Company data file repairs

We know how important your financial data is to your business. In fact, sometimes you can't afford to be without it.

MYOB offers data file repair and password recovery services to customers to help them get back up and running as quickly as possible.
Standard and premium service

Now, we can give you 2 options - our Standard service and the new Premium service. There are also discounts for customers who have an MYOB Support Plan.

  Standard Premium
Service Support Plan No Support Plan Support Plan No Support Plan
Data Repair (per hour)* $100 $200 $200 $400
Password Recovery $70 $110 $140 $220

* The minimum charge for data repair is:

  • MYOB Support Plan customers
 $100
  • Customers without MYOB Support Plan
 $200

All pricing is GST exclusive

The Premium data repair service endeavors to repair your data file within 24 hours of receipt. Sometimes data problems may be complex and cannot be resolved within24 hours, however if this is the case, you will be contacted by MYOB.

The Premium password recovery service ensures that your password will be reset and returned to you within 4 hours. For same day turn around, all of the relevant files must be sent to MYOB before 4pm (Monday to Friday).

Contact us 

To request any of these services, contact MYOB on 0508 32 82 83.